At Rawaaj India, we are dedicated to ensuring that your shopping experience is smooth and satisfying. Here is an overview of our shipping policy:

1. Order Processing Time
   All orders will be processed and shipped within 13–15 working days from the date your order is placed. Please note that "working days" refer to weekdays and do not include weekends or public holidays.
    
2. Shipping Costs
   Shipping charges are calculated based on your location and will be included in the total order amount at checkout.
    
3. Delivery and Tracking
   Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment.
    
4. Order Cancellation
   In the event that an order is cancelled by Rawaaj India for any reason, we will refund the complete order amount, including delivery charges.
    
5. Lost or Undelivered Orders
   If your order is lost or undelivered to the address provided, we will issue a full refund for the order amount, including delivery charges.
    
6. Contact Us
   For any queries regarding shipping or order status, please contact our customer service team at +91-8368172828 or through our website’s contact form. We are here to assist you and ensure a seamless shopping experience.
   
   Thank you for shopping with Rawaaj India. We appreciate your business and strive to deliver your orders as quickly and efficiently as possible.

Thank you for shopping at Rawaaj India. We aim to ensure that you are satisfied with your purchase. Please review our refund and exchange policy below:

1. Non-Returnable and Non-Refundable Items

All items purchased during sales, with discounts, using coupons, or gifted vouchers are non-returnable and non-refundable.

2. Damaged or Wrong Products

If you receive a damaged or incorrect product, please contact us immediately at +91-8368172828. We will assist you in resolving the issue and arrange for a suitable resolution.

3. Made-to-Order Products

Certain products are made to order and, as such, are not eligible for refunds or exchanges. Please verify product details before placing your order.

4. Size Exchanges

Once an item is sold, we do not offer refunds. However, we do accept size exchanges for eligible products. If you need to exchange the size of your item, please contact us via WhatsApp at +91-8368172828 or email us at rawaajbymonica08@gmail.com.

5. Exchange Policy

• Eligibility: Exchanges are only accepted for items that are unused, unwashed, and in their original packaging with all tags and labels intact.
• Time Frame: Exchange requests must be made within 24 hours of delivery.
• Limitations: We only allow one size exchange per order. If the specific size you need is unavailable, we will issue a credit for future use.
  
  6. Contact Information

• For any exchange requests or concerns, please reach out to us on WhatsApp at +91-8368172828 or via email at rawaajbymonica08@gmail.com. Our customer service team is here to help you with your requests.

  We appreciate your understanding and cooperation. Thank you for shopping with Rawaaj India.